Each Oliver Jewelry piece is designed and handcrafted in our studio. We keep a small selection of jewelry in stock, but some pieces are made to order.
If an item in your order needs to be produced before shipping, we will contact you by email with an estimated completion and shipping date.
Shipping times vary because some jewelry is available immediately while other pieces are made to order.
If production is required, we will contact you with an estimated completion and shipping date.
Once your order has shipped, you will receive an email containing the carrier's tracking information.
If you have questions about a shipment or tracking information, please contact us.
At this time, Oliver Jewelry ships only to addresses within the United States.
Because our jewelry is individually handcrafted, slight variations in finish, texture, gemstones, pearls and other materials are natural. These subtle differences are part of the character of handmade jewelry and are not considered defects.
We accept returns and exchanges within 7 days of delivery, based on the carrier's tracking information.
Returned jewelry must be:
Items showing signs of wear or use cannot be accepted for return.
Because our jewelry is handcrafted and many pieces are individually produced, accepted returns are issued as store credit rather than a cash refund.
Original shipping charges and return shipping costs are not included in the store credit.
Before sending jewelry back to us, please contact Oliver Jewelry so we can provide the appropriate return instructions.
