Find answers to common questions about Oliver Jewelry, including materials, sizing, ordering, shipping, returns, payments and visiting Oliver at art shows.
If you do not find the answer you need, please contact Oliver Jewelry.
Oliver Jewelry is designed by contemporary jewelry artist Oliver Hampel. His work combines traditional jewelry-making techniques with modern design and fabrication methods.
Oliver's designs are inspired by nature, organic structures, movement and contemporary form.
Oliver designs and creates his jewelry from his studio in Naples, Florida.
Yes. Oliver's jewelry is individually designed and handcrafted using a combination of traditional metalsmithing and contemporary technologies.
Because each piece is individually produced, slight variations in finish, texture, gemstones, pearls and other materials are natural characteristics of handcrafted jewelry.
Oliver works with materials including sterling silver, 18K gold, gemstones, diamonds, pearls and nylon.
The materials used in an individual design are listed on the product page.
Oliver's nylon jewelry uses lightweight contemporary material to create intricate sculptural forms that would be difficult to produce using traditional jewelry techniques alone.
The material allows Oliver to explore complex structures while keeping larger earrings and pendants surprisingly lightweight and comfortable to wear.
You can explore the collection on our Nylon Jewelry page.
Care depends on the materials and finish of the piece. Sterling silver, 18K gold, gemstones, pearls and nylon each require slightly different care.
Please see our complete Jewelry Care Guide for cleaning, storage and everyday care instructions.
Our Jewelry Size Guide explains how to determine ring size by measuring the inside diameter or circumference of a ring and includes a ring-size conversion chart.
Visit the Jewelry Size Guide for detailed instructions.
For the most accurate result, we recommend having your finger measured by a professional jeweler. This is especially helpful when purchasing a wider ring, since wider bands can fit differently from narrow rings.
If you are unsure which size to order, please contact us before placing your order.
Our Jewelry Size Guide includes information about necklace lengths and bracelet sizing in addition to ring sizes.
No. If you prefer not to order online, you may place an order by using our contact form, and we’ll be happy to assist you.
Some pieces are kept in stock while others are made to order.
If a piece in your order needs to be produced before shipping, we will contact you by email with an estimated completion and shipping date.
If you saw a piece at one of Oliver's art shows and cannot find it on the website, please contact us. If the design is still available, we will be happy to help you locate or order it.
Most orders can be canceled before they are shipped. Special or custom orders cannot be canceled.
To request a cancellation, please contact Oliver Jewelry as soon as possible.
If an eligible order is canceled before shipment, the refund will be issued to the original form of payment. Refunds are processed promptly, although it may take approximately 7–10 business days for the credit to appear in your payment account.
Your credit card is charged when your order is placed.
We accept Visa, Mastercard, Discover and American Express.
We do not accept checks or money orders.
Hampel Design, the company operating OliverJewelry.com, is required to collect sales tax on purchases shipped to states where applicable.
Changes or corrections to a shipping address after an order is placed may also result in a sales-tax adjustment.
Shipping times vary because some jewelry is available immediately while other pieces are made to order.
If production is required, we will contact you with an estimated completion and shipping date.
Once your order has shipped, you will receive an email containing the carrier's tracking information.
If you have questions about a shipment or tracking information, please contact us.
At this time, Oliver Jewelry ships only to addresses within the United States.
We accept eligible returns and exchanges within 7 days of delivery, based on the carrier's tracking information.
Returned jewelry must be unworn, unused and in the same condition in which it was received.
Accepted returns are issued as store credit rather than a cash refund.
For complete return instructions and conditions, please see our Shipping & Returns page.
The customer is responsible for return shipping costs.
Returned jewelry should be securely packaged and insured for the full purchase value.
No.
An eligible order canceled before shipment is refunded to the original form of payment.
An accepted return after delivery is handled according to our return policy and is issued as store credit.
Yes. Oliver exhibits his work at selected juried art shows and fine craft festivals throughout the United States.
Visiting a show is a great opportunity to see the jewelry in person, try on pieces and meet Oliver.
Upcoming exhibitions, locations and dates are listed on our Show Schedule.
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You can review our Privacy Policy for information about how customer information is handled.
We do not sell or share customer email addresses for marketing purposes. Marketing emails are sent only to people who have chosen to receive them.
If you need help choosing a piece, determining a size, locating jewelry you saw at an art show or have a question about an existing order, please contact Oliver Jewelry.
